http://www2.elc.polyu.edu.hk/CILL/eiw/complaint_letter_constructor.htm View this site as a slide or text, plus exercises.
http://www.samples-help.org.uk/sample-letters/ Very useful.
http://www.businessballs.com/complaintsletters.htm Different types and templates.
http://www.dailywritingtips.com/dear-sir-and-other-business-conventions/ Good site for writing tips. Rocío, here's someone else wondering the same thing you did in class today: 'Calling someone "Dear" when you're writing a complaint?' :)
http://www.docdownload.com.au/document/content.psp?group=legal,75614&content=44072 Here's to download all sorts of legal templates.
HOW TO GREET AND SAY GOODBYE
- the formality of the correspondence
- the relationship to the recipient
- I am, Sir, your most humble and obedient servant,
- I beg to remain, Sir, your most humble and obedient servant,
This form is occasionally abbreviated to
- Your obt svt,
- I am, etc.,
Yours sincerely or faithfully
- As valediction
- As self-reference
- "Yours truly made the cake" – a more prudish way to say "I made the cake".
- "If yours truly hadn't been sick that day..."
- "Everything was going fine before yours truly, here, showed up..."
Regards, kind regards, best regards
Valedictions in e-mail
- Keep in touch
- Take care
- All the best
- GLHF (meaning: good luck, have fun)
- Dear Sir or Madam: (If the reader is most likely a male or the sex of the reader is entirely unknown.)
- Dear Madam or Sir: (If the reader is most likely female.)
- To Whom It May Concern: (If the writer wishes to exclude the sex of the reader from the salutation and/or to convey that the reader should forward the copy to one more suited to receive or respond appropriately.)
From Wikipedia. The Free Encyclopedia.